Social Work Services Manager

Key Responsibilities:
– Managing the delivery of WAO Case management and Hotline services, including conducting periodic monitoring, reporting and evaluation of the impact and ensuring compliance with case management and response standards.
– Supervise the Services and Hotline staff, including Social Workers, Child Care Providers, Shelter Officer, Cook & Cleaner and CSOs. To provide training, monitor, report and evaluate their outputs and performance.
– To ensure WAO’s safe spaces; i.e: Shelter and Child Care facilities are managed and upkeep, and to provide shelter staff the necessary support, technical expertise and training needed.
– Potential Donor engagement for Services Fundraising along with Partnerships
– Grants and Proposal support for Services Projects along with ED