Telekom Malaysia Berhad (TM) is a leading convergence player in Malaysia, serving as a national provider of connectivity and digital technology. With a history spanning 78 years, TM has been pivotal in driving connectivity for Malaysians from all walks of life. TM is strategically navigating towards becoming a Digital Powerhouse by 2030. TM is ready to take the role to transition Malaysia into a Digital Nation, leveraging technology to improve the lives of all Malaysians.
The net profit of Telekom Malaysia increased in FY2024 to RM2.01 billion from RM1.87 billion during the previous financial year.
Telekom Malaysia Berhad reported a year-on-year net profit growth of 7.8%.
The Group declared a dividend payout of RM1.19 billion or 31 sen per share during FY2024.
The Group did not specify the total amount of contribution made towards Zakat during FY2024.
Total community investment made by Telekom Malaysia during FY2024, was RM39.79 million, benefiting over 95,610 people.
Telekom Malaysia did not specify the total employee volunteer hours in their FY2024 annual report.
| No. | Contribution | Based on Previous Yr | Cash Giving | In-kind Giving | Employee Volunteer Hours | Beneficiaries | |
|---|---|---|---|---|---|---|---|
| 3 | Breaking Barriers to Education | RM35.5M | Sponsorship | N/A | 6,908 students | RM35.5 million invested in scholarships and financial assistance, benefiting 6,908 students, fostering inclusive education. | |
| 4 | TM Future Skills Programme | N/A | Digital equipment and innovation camp | N/A | 1,288 teachers and 13,313 students | TM conducted the TM Future Skills Certification Programme across nine states nationwide. TM also provided technology and digital equipment at three Champion Schools’ Digital Hubs to cultivate students’ interest in STEM. In addition, TM hosted the Tech Titans Challenge, a three-day digital innovation camp designed to drive innovation and harness talent among school students. In total, 1,288 teachers and 13,313 students were empowered with future-ready skills. | |
| 8 | Disaster Response Collaboration | N/A | Training | N/A | 149 participants (Disaster Victims) | TM trained 60 participants through the Intergovernmental and NGOs Disaster Response and Coordination Workshop for the State of Sabah (SACOORD 2024), equipping them with disaster management skills. TM also trained and mobilised 89 participants under the Rakan NADMA Disaster Emergency Simulation Exercise (RANDEX) 2024. In addition, 15 NGOs were mobilised during Monsun Timur Laut 2024/2025. | |
| 1 | Empowering Education Through Connectivity | N/A | Education | N/A | 7,000 students | In 2024, TM empowered education through connectivity by connecting more than 7,000 primary and secondary schools nationwide. | |
| 2 | Driving Digital Empowerment in Rural Communities | N/A | 507 centres | N/A | Youth | TM expanded the NADI programme, in collaboration with MCMC, to empower rural and urban poor communities with ICT-based education, entrepreneurship training and internet access. In 2024, this created value by increasing the number of TM-managed NADI centres from 483 to 507, which represents a 5% increase from 2023, out of 1,099 centres nationwide. | |
| 5 | YTM’s Technical and Vocational Education and Training (TVET) Madani @POLYCC programme | N/A | Education | N/A | 402 students and 96 lecturers | TM trained 402 students and 96 lecturers across four TVET institutions in 2024, with RM1.2 million invested to date to enhance graduates’ industry-ready skills. | |
| 6 | Enhancing NADI to Build Digital-Ready Communities | N/A | Educational initiative | N/A | Community | TM created significant impact in 2024 with 569,808 new registered members. A total of 26,531 individuals were impacted through education and skills development, while 46,622 individuals benefited from the Internet safety awareness programme. TM also empowered 3,316 micro-entrepreneurs, of whom 75% were women, through entrepreneurship programmes. In addition, 38,403 individuals benefited from the health screening programme. | |
| 7 | Digital Empowerment for MSMEs | N/A | Online resource educational | N/A | Community | TM shared 72 online resources for MSMEs’ self-development in 2024 and supported MSMEs through programmes such as Jelajah Saya Digital, Go Niaga and Jelajah DMS. | |
| 9 | Community Disaster Preparedness | N/A | Educational Programme | N/A | 857 disaster victims | TM conducted Disaster Preparedness Programmes for disaster-prone communities in Kelantan and Pahang and launched the Penyelesaian Berasaskan Alam (NBS) – Tabung Inovasi Bencana, where proceeds from cucumber and sweet potato crops fund disaster relief efforts. In 2024, this initiative trained 857 individuals, including 150 families, in disaster preparedness. | |
| 10 | Tsunami Preparedness | N/A | Educational Programme | N/A | 46 leaders | TM conducted the Tsunami Preparedness Programme for community leaders and government agencies in Kudat, Sabah, ensuring a more coordinated and effective response to potential tsunami events. In 2024, a total of 46 leaders and government agency representatives were trained. | |
| 11 | Volunteer Capacity Building | N/A | Employee Volunteer Hours | N/A | Community | TM enhanced volunteer preparedness and response capabilities through the Program Latihan Asas Sukarelawan 101 and Water Safety and Basic Rescue training. In 2024, TM trained 159 volunteers from UTM Prihatin and TM Reaching Out Volunteers (TM ROVers) in disaster response readiness, and 156 volunteers were equipped with water safety and rescue skills. | |
| 12 | Humanitarian Relief Support | N/A | Employee Volunteer Hours / Relief Aid | 520 hours | 22,082 beneficiaries | TM provided humanitarian support, including food, medical aid and essential non-food items, to communities affected by disasters. In 2024, a total of 22,082 individuals, including 3,142 families, benefitted from the programme. In addition, 36 volunteers contributed 520 volunteering hours through TM ROVers. | |
| 13 | Connecting Lives During Crises | N/A | 6 flood evacuation centre / Relief Aid | N/A | 2,880 victims | TM connected six flood evacuation centres with Unifi Home or Unifi Air in 2024, benefitting more than 2,880 flood victims in Kelantan and Terengganu. | |
| 14 | Investing in Social Impact | RM1.50M | Educational Programme | N/A | 7 organisations | TM allocated approximately RM1.5 million for the YTM Social Impact Grant to empower organisations addressing digital literacy, education for underserved communities and socioeconomic development. In 2024, seven organisations executed social impact projects funded by this grant, targeting social inequalities and promoting inclusive growth. | |
| 15 | Muzium Telekom | N/A | Arts & Cultural Programme | N/A | 20,058 visitors | TM promoted a variety of digital arts and cultural programmes to showcase local creative talents and preserve telecommunications heritage. In 2024, these initiatives attracted 18,894 visitors to Muzium Telekom and its on-site events, as well as 1,164 visitors to the Digital Art Gallery. | |
| 16 | Program Cahaya Ramadan YTM 2024 | RM0.32M | Welfare | N/A | 4,450 individuals | Program Cahaya Ramadan YTM 2024 provided essential festive support for marginalised communities to join the celebration. In 2024, a total of 4,450 individuals were assisted through food baskets, cash contributions and festive items, amounting to RM320,000 in total contributions. | |
| 17 | Driving Sustainable Festivities through Eco-Initiatives | RM40k | Welfare | N/A | 4 charity homes | TM contributed RM10,000 to four charity homes in 2024, promoting eco-friendly celebrations while supporting the less fortunate. |
Shows an increase monetarily or the number of beneficiaries from 2023 report
Shows a decrease monetarily or the number of beneficiaries from 2023 report
1. The numerical value for total cash and in-kind giving was calculated based on individual monetary mentions in the Annual and Sustainability report.
2. The information above is derived from Telekom Malaysia Berhad’s 2024 Annual and Sustainability Report. Email correspondence was made between 1 November – 20 November 2025 to seek further clarification, however, no reply was received.
This independent report is produced without sponsorship from any organisation. The objective of the Bursa Top 20 is to promote philanthropy and encourage charitable giving among for-profit organisations.
Telekom Malaysia Berhad reported a contribution of RM39.78 million as part of their community investment, a slight contribution amount increase from previous financial year benefiting 95,610 people. This isequivalent to a profit-to-giving ratio of 1.97%. TM allocated the majority of their giving, 62.5%, towards educational initiatives, followed by welfare and relief aid, respectively at 12.5%. On top of some notable flagship programmes such as TM Future Skills Programme, there were other educational initiatives as well suhc as the NADI programme, Digital Empowerment for MSMEs and Community disaster preparedness. The majority of TM’s contributions were directed towards the community and disaster victims, accounting for 35.3% respectively, followed by youth at 23.5%. Additionally, Telekom Malaysia Berhad disclosed a total of 520 employee volunteer hours through TMROVers in their sustainability report.
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