WHO'S THE MOST CHARITABLE?

How Malayan Banking Berhad Gives Back To Society?

Malayan Banking Berhad

Established in 1960, Maybank is the largest financial services group in Malaysia with an established presence in the ASEAN region. With over 43,000 Maybankers who serve their mission, empowered by their core values, TIGER (Teamwork, Integrity, Growth, Excellence & Efficiency and Relationship Building). Maybank’s refined strategy, M25+, reinforces their focus across five strategic thrusts to drive sustainable long-term growth anchored on a deeper purpose.

Fiscal Year-End: 31 December 2023

Industry: Financial Services

Net Profit: RM9.34 billion

The net profit of Malayan Banking Berhad increased in FY2023 to RM9.34 billion from RM8.23 billion during the previous financial year.

Profit Growth (YoY): 13.54%

The year on year net profit growth at Malayan Banking Berhad is at 13.54%

Dividend Payout: RM7.24 billion

The Group’s dividend payout ratio for the FY2023 was at a substantial 77.40% which amounts to RM7.24 billion.

Zakat Fund: N/A

The Group did not specify the total amount of contribution made towards Zakat during FY2023.

Cash Giving: RM42.50 million

Total cash contributions made by Maybank during FY2023, was RM42.54 million. This contribution was made through community investment.

In-kind Giving: N/D

Total in-kind contributions are not defined due to incomplete data. However, contributions are still accounted for under the RM42.54 million contribution made through community investment.

Employee Volunteer Hours: 227,102 hours

The total employee volunteer hours reported by Malayan Banking Berhad is 227,102 hours which is a significant increase from last financial year’s reported 14,709.25 volunteer hours.

Malayan Banking Berhad:
Cash, In-Kind and Employee Volunteer Hours

No.	Contribution	Cash Giving	In-kind Giving	Employee Volunteer Hours	Beneficiaries		Recurring Amount	Recurring Beneficiaries
1	Zakat Assistance for Higher Learning Institutions	N/A	N/A	N/A	1,500 students	Maybank Islamic provides financial assistance programmes for underprivileged students in higher learning institutions. In 2023, a total of 1,500 students benefited from the financial assistance programme.
2	Semarak Ilmu	N/A	N/A	N/A	1,515 students	A holistic programme aimed at providing access to quality education covering primary through tertiary education. To date, 1,515 Asnaf students have been impacted by the programme.
3	MIBG Community Programme	N/A	N/A	N/A	4,000 beneficiaries	Maybank Islamic provided basic food aid packages and home learning packs for asnaf communities in Klang Valley. In 2023, 4,000 beneficiaries were impacted by the programme.
4	Save A Child’s Heart Programme	RM0.15M	N/A	N/A	7 patients	In partnership with Institut Jantung Negara, Maybank Islamic allocated RM150,000 from its Zakat fund to support surgery and treatment costs of seven paediatric patients in need of medical treatment and heart surgery.	Decrease	Decrease
5	Water Sanitisation & Hygiene Programme (WASH)	N/A	N/A	N/A	2,724 homes	Maybank Islamic’s WASH programme acknowledges the vital role of clean water for health, livelihoods, communities and the environment. Establishing infrastructure for clean water access reduces waterborne diseases through sustainable and hygienic practices, improving the health and socio-economic well-being of communities. To date, the programme has benefitted 2,724 homes.	Similar	Similar
6	Energy for Life	N/A	N/A	N/A	453 beneficiaries	Maybank Islamic collaborated with Yayasan Amal Malaysia Cawangan Sabah (YAMCS), distributing solar panels to selected beneficiaries in Sabah as part of the “Energy for Life” initiative. The programme aims to provide sustainable energy and basic electricity for 453 recipients. The solar panels provide up to eight hours of power at night with a single daylight charge, resulting in an average monthly saving of approximately RM300 compared to typical generator usage.
7	Zakat R.I.S.E. Programme	N/A	N/A	N/A	362 participants	A capacity-building programme for asnaf entrepreneurs, which aims to increase their economic status, positively impacting the well-being, health and education of their family and community. In 2023, 362 participants have been enrolled in the programme.
8	iTEKAD Aspirasi Wanita	N/A	N/A	N/A	665 female microentrepreneurs and gig-workers	It provides strategic business training, mentorship, access to seed capital (qardhasan) and financing through Maybank Islamic. The programme is recognised by BNM under its financial inclusion initiative known as iTEKAD. Since its approval by BNM in August 2023, it targets to benefit 665 female microentrepreneurs and gig-workers, empowering them to enhance their financial management skills and business acumen for the purpose of generating sustainable income.
9	Student Entrepreneurship Programme	N/A	N/A	N/A	80 students	This two-year training and entrepreneurship programme focuses on the production of bakery products in collaboration with Universiti Sains Islam Malaysia (USIM). The programme led to the opening of Genba Bakery café in Nilai Impian, Negeri Sembilan. This programme also complements HALAL initiatives and the halal food industry as a whole. In 2023, 80 students from the asnaf community were enrolled in the programme.
10	Urban Farming	RM0.26M	N/A	N/A	100 participants	This programme empowers low-wage earners, offering them the chance to acquire or enhance skills while generating extra income by selling extra produce. Following the success of its initial project in Semenyih, the programme has expanded to four new sites in Selangor and Kelantan. Maybank Islamic allocated a zakat fund of RM260,000 for the second phase, benefitting over 100 participants.
11	Women Entrepreneurship Programme	N/A	N/A	N/A	50 women entrepreneurs	This comprehensive programme comprised 12 learning modules, delivered through six face-to-face sessions strategically held at various locations. Over the course of 12 months, from November 2022 to December 2023, a total of 50 female Asnaf entrepreneurs successfully gained valuable insights and skills in branding and digital marketing.
12	Reach Independence & Sustainable Entrepreneurship (R.I.S.E Programme)	RM1.47M	N/A	N/A	43,711 impacted	R.I.S.E., a programme aimed at empowering PWDs and marginalised small business owners across ASEAN, offers training, coaching and mentoring to enhance entrepreneurial skills and livelihoods. In addition, the Group provides microfinancing facilities to eligible entrepreneurs. To date, over 33,000 participants from Malaysia, Indonesia, Laos, Philippines and Cambodia have received training through the R.I.S.E. programme. With a focus on entrepreneurial skills development and fostering economic independence, the R.I.S.E. programme is set to create a ripple effect of positive change. This programme has garnered 10,276 participants with 7,290 marginalised and 26,145 person with disabilities also impacted.	Increase	Increase
13	Maybank Women Eco-Weavers	RM2.74M	N/A	N/A	441,00 Mulberry Trees Planted 1,000 Cotton Trees planted 11 Training Centres 1,794 Farmers 1,587 Weavers Trained	This programme aims to promote financial independence among women in marginalised ASEAN communities by preserving the rich heritage of traditional weaving. Collaborating with female weavers and their families, the programme imparts technical training, enhances business skills and provides access to microfinancing, paving the way for financial stability and independence. Its impact includes the planting of 441,000 mulberry trees and 1,000 cotton trees, the establishment of 11 training centers, and the training of 1,794 farmers and 1,587 weavers.	Increase	Increase
14	eMpowering Youths Across ASEAN	RM2.91M	N/A	N/A	60,562 individuals	eMpowering Youths Across ASEAN, gives them a voice to positively impact local communities. With the aim to foster beneficial community transformation, it empowers 100 youths aged 19 to 35 from diverse regions, to develop and implement projects with social and economic benefits at selected locations. In collaboration with CSOs, it customises community programmes to meet local needs, nurturing connections among ASEAN youth and strengthening Maybank’s ties across ASEAN. Since its inception, three cohorts of the programme have been implemented, with Cohort 3 being launched in 2023. Cohort 3 comprised of 118 youths, selected from a pool of 2,206 applicants, who underwent a regional capacity-building workshop in Bangkok.	Increase	Increase
15	Cashville Kidz Programme	RM2.45M	N/A	N/A	38,334 students	Cashville Kidz is a fun financial literacy programme for kids aged 9 to 12, which educates children on essential financial management to instil healthy financial habits for the future. The programme is granted co-curricular status by the Ministry of Education, Malaysia and is endorsed through strategic partnerships with the National Bank of Cambodia (NBC), Ministry of Education, Youth and Sports Cambodia (MOEYS), Central Bank of the Philippines (Bangko Sentral ng Pilipinas), Department of Education Philippines (DepEd), Ministry of Education and Culture Indonesia and the Monetary Authority of Indonesia (OJK).	Decrease	Increase
16	Islamic Financial Literacy Webinars/Forums	N/A	Financial literacy webinars and forums	N/A	Individual and business attendees	Islamic financial literacy is essential for individuals and businesses seeking to manage their finances in a way that is aligned with Islamic principles. In 2023, Maybank conducted webinars and forums to create awareness on these topics: Inheritance, Will and Islamic Inheritance Laws; Introduction to Islamic Financial Planning; Navigating the Path of Product Innovation in Islamic Finances; Sustaining Life through Zakat, Wakaf and Charity; and Zakat and Economic Sustainability.
17	Does it Make Cents	N/A	Financial literacy webinars	N/A	321 students	Does it Make Cents (DMC) is a series of financial literacy webinars, designed as a platform to kick-start the financial journey of youths. It aims to highlight success stories against financial challenges and enhance financial management skills. In 2023, DMC focused on onboarding and financial literacy, adding significant value for customers. The range of activities included an industry visit to Menara Maybank by various local and private universities, along with knowledge-sharing sessions featuring guest entrepreneurs and influencers on youth-related issues. The event drew the participation of 195 university students in person and 126 virtually.
18	Funancial Day 2023	N/A	Financial literacy programme	N/A	1,254 students	Maybank introduced a two-day flagship programme to boost financial literacy among students and young adults, encouraging financial independence. In collaboration with Universiti Kebangsaan Malaysia (UKM), Maybank executed initiatives to empower university students with critical financial knowledge and skills. In 2023, a total of 1,254 students benefitted from the programme.
19	ASEAN-MAYBANK Scholarship Programme	RM0.73M	N/A	N/A	199 scholars	The ASEAN-Maybank Scholarship (AMS) programme is a partnership between Maybank Foundation and the ASEAN Secretariat, that aims to promote access to higher education in line with the ASEAN Socio-Cultural Community Blueprint 2025. In 2023, they received nearly 500 applications from ten ASEAN countries, of which five ASEAN nationals were selected. The programme is designed to offer full scholarships to young, talented and deserving ASEAN nationals pursuing undergraduate education at prestigious universities within the ASEAN region. In FY2023, the Group invested RM733,327 for this programme.		Increase
20	Maths for Rural Kids	N/A	N/A	N/A	500 students	We want to encourage the math skills of children through Maths for Rural Kids (MARK). A programme by Maybank Foundation, MARK is a collaboration between Yayasan Pelajaran MARA and Universiti Teknologi MARA, which aims to enhance math capabilities in rural communities through the provision of tuition classes. Plans are underway to implement the programme in Perlis, Perak, Sabah, Sarawak and Pahang, along with a graduation ceremony and the launch of the MARK online platform in 2024. In 2023, the programme covered a total of 39 schools, benefitting 500 students.		Increase
21	Child Sponsorship Programme	N/A	N/A	N/A	30 students and their families	An initiative between Maybank Cambodia and the People Improvement Organisation (PIO), the programme sponsors students, granting them access to quality education, food and water and basic healthcare. In 2023, Phase 9 supported 30 high school students and their families, extending monthly contributions to cover essentials such as food, school-related expenses, household essentials and additional tutoring for national examinations		Decrease
22	Disaster Relief Contributions from Etiqa	RM0.21M	N/A	N/A	238 individuals and families	In 2023, Etiqa contributed RM210,000 benefitting 238 individuals/families impacted by natural disasters such as floods in Johor and earthquake victims in Turkiye and Syria.
23	Etiqa Cares Centre	N/A	Youth Centre	N/A	Youth	Etiqa Cares Centre is a safe space for urban youth for after-school activities and studying. In 2023, Etiqa collaborated with Adab Youth Garage to establish a centre in Pangsapuri Wakaf Siti & Hajah Norijah in Penang.
24	Etiqa’s Food Distribution to Low-Income (B40) Groups in PPR Seri Semarak	N/A	Groceries	N/A	40 households	In August 2023, Etiqa initiated a food distribution effort as part of its first Sustainability Day programme. Aimed at improving the well-being of 40 B40 households living in PPR Seri Semarak, Kuala Lumpur, Etiqa strives to address the issue of food insecurity and promote social welfare. Etiqa distributed essential groceries to low-income individuals and families in need, providing sustenance and alleviating the burden of food scarcity to foster a sustainable and inclusive society.
25	Maybank Indonesia’s Disaster Relief for Earthquake.	IDR407M	N/A	N/A	2,000 individuals	After an earthquake struck Cianjur in November 2022, Maybank contributed over IDR407 million to build houses, a mosque and provide psychosocial services in affected villages, supporting over 2,000 injured and displaced individuals. Etiqa distributed essential groceries to low-income individuals and families in need, providing sustenance and alleviating the burden of food scarcity to foster a sustainable and inclusive society.
26	Balai Seni Art Series	N/A	5 exhibitions	N/A	211 artists	Maybank has played a significant role in promoting culture, artistic talent and historical heritage, both nationally and internationally. The artistic works of more than 811 artists displayed in more than 35 exhibitions held since 1988 have inspired and encouraged new artists to pursue their dreams. As of December 2023, Maybank successfully organised the inaugural Maybank Foundation Artist Fellowship Programme in Bali, Indonesia, on top of five exhibitions which impacted a total of 211 artists.		Increase
27	Etiqa’s Clean Water Initiatives	RM0.78M	N/A	N/A	3,300 villagers	In 2023, Etiqa invested over RM780,000 to provide uninterrupted water supply to three communities in Kedah, Kelantan and Sabah, impacting 3,300 villagers.	Increase	Similar
28	Etiqa’s Clean Water Initiatives	USD0.02M	N/A	N/A	200 families	Clean water was also supplied to 200 families in Cambodia through a partnership with NGO Water Aid Cambodia, with a total investment of USD20,000.
29	Cervical Cancer Screening	RM1.23M	N/A	N/A	5,500 women	In 2023, Etiqa collaborated with Rose Foundation and successfully completed Phase 3 of the initiative. Free screenings f r the cancer-causing human papillomavirus (HPV) were extended to 5,500 underprivileged women nationwide. The total investment for the year was approximately RM1.23 million, benefitting 5,500 women.
30	Mammograms for Underprivileged Women	RM2.01M	N/A	N/A	54,500 individuals	Since 2017, Etiqa and the National Cancer Society of Malaysia (NCSM) have collaborated to offer free mammograms to underprivileged women aged 40 and above. In 2023, Phase 5 was executed, with a total investment of RM2.01 million. About 4,500 women underwent mammogram screenings, while 50,000 underprivileged individuals benefitted from health screenings via the Etiqa Mobile Health Screening Clinic Yellow Truck.	Increase	Decrease
31	Etiqa Coastal Clean Up Programme	N/A	Coastal clean up	N/A	163 employees	A total of five regions participated in the programme conducted by branches nationwide (Northern, East Coast, Central, Sabah and Sarawak). These efforts were in collaboration with NGOs in each region, such as Trash Hero, Sarawak Eco Warriors and MY Clean Beach, with a total of 163 employees participating nationwide.
32	Maybank Marathon 2023	N/A	N/A	N/A	13,656 participants	In August 2023, Maybank Indonesia once again hosted the annual Maybank Marathon, a flagship sporting event that saw a record-breaking participation of 13,656 runners from 57 countries. The event continues to hold the distinction of being the top of mind as well as the first and only marathon in Indonesia to receive the Elite Label Road Race acknowledgement from World Athletics. The Maybank Marathon 2023 reinforced the Group’s unwavering commitment to enhancing the event’s development and outreach. Sustainability Day 2023 was also held in conjunction with the marathon to further showcase Maybank’s sustainability journey while simultaneously introducing key sustainability elements within the event, such as hosting wheelchair marathons to champion diversity and inclusion, involving students and teachers from various schools along the marathon route as part of social responsibility activities and collaborating with Eco Bali for waste collection and management during the Race Pack Collection Day and partnering with Aqua along the race route. On top of that, Maybank's commitment to DEI was further emphasised with 50 individuals from PUSPADI Bali and over 30 from the R.I.S.E. programme participating in the wheelchair category. As a whole, the Maybank Marathon 2023 truly encapsulated the bank’s dedication to foster a holistic and inclusive community through its impactful initiatives.		Increase
33	Maybank Marathon 2023	N/A	Financial literacy session	N/A	50 individuals	Additionally, the event featured a variety of activities, including a financial literacy session with Citta Finansial, entertaining 3R-themed activities for children, and the distribution of 14,000 eco-friendly bags.
34	Tiger Conservation at the Belum-Temengor Forest Complex	RM1.55M	N/A	N/A	Tigers	Through Project Stampede, over 100 rangers were deployed across 16,000km of dense forest, spanning over 4,015 days, where they managed to locate more than 15 inactive snares throughout the process. Maybank's tiger conservation programme in the Belum-Temengor Forest Complex is an important habitat for tigers in Malaysia. Maybank continues to engage the Orang Asli communities to further enhance tiger habitat protection thus ensuring that the tigers are well protected. Area patrolled on foot (km) 16,342 km of dense forest covered in 2023	Increase
35	Tiger Conservation at the Belum-Temengor Forest Complex	N/A	Digital awareness	N/A	3,740,000 viewers	In 2023, Global Tiger Day 2023 saw the attendance of various stakeholder groups, including the media, reaching 3.74 million digitally and raising awareness on the endangered status of the Malayan tiger.
36	Gunung Palung National Park Reforestation Programme	N/A	3,000 seedlings planted	N/A	Environment	Maybank Indonesia partnered with Alam Sehat Lestari Foundation (ASRI) for a tree-planting initiative in Laman Satong, West Kalimantan. The programme, themed “High-Quality and Affordable Healthcare as Forest Conservation Incentives” began in 2022, planting 3,000 seedlings on a one-hectare degraded land within Gunung Palung National Park. This initiative is set to continue until 2025, encompassing regular monitoring to maintain a 70% survival rate and capacity-building through local community training programmes.	Similar
37	Mangrove Seedlings Planting Project	N/A	2,000 seedlings planted	N/A	Environment	During its annual marathon, Maybank Indonesia planted around 2,000 mangrove seedlings in Tanjung Benoa’s Mangrove Arboretum Park, Bali. This initiative reflects Maybank’s commitment to sustainability and its goal of Humanising Financial Services. Mangroves are vital for carbon-sequestration, biodiversity maintenance and coastline protection in line with the UN SDGs.
38	Etiqa Marine Conservation Programme 2023	N/A	Coral restoration	N/A	Marine Life	Etiqa’s Marine Conservation 2.0 Project 2023, in collaboration with Leges Divers and UKM’s Marine Research Centre (EKOMAR), was held at Kampung Salang, Pulau Tioman in August 2023. This was a follow-up from the previous year’s successful programme. The CEO of Etiqa General Takaful Berhad (EGTB), together with 30 volunteers from Etiqa, participated in a diving expedition to help restore and propagate new corals in Kampung Salang.
39	Etiqa Marine Conservation Programme 2023	RM0.01M	N/A	N/A	Kampung Salang Villagers	Aside from that, Etiqa General Takaful Berhad (EGTB) also contributed a total of RM19,000 from its Amal Jariah Fund for Kampung Salang Surau’s upgrading works, which involved installing new carpets and fans. The team, together with Leges Divers and the villagers, also helped to decorate the village’s information centre with a hand-painted vibrant mural.
40	Cahaya Kasih 2023	N/A	N/A	142,319	Beneficiaries	Maybank's flagship volunteering initiative, Cahaya Kasih, or “Ray of Love” in English, has been instrumental in empowering Maybankers. The initiative provides them with opportunities to dedicate their time and efforts to the communities they serve, fostering a strong spirit of volunteerism within Maybank. These volunteerism activities may be part of their Group-led initiatives or come from their own personal passions via the Maybank Group Self-Led Sustainability and Volunteerism Policy, an extension of Cahaya Kasih. These engagements not only benefit the community but also significantly enrich the personal lives of Maybank employees with a participation rate of 30,155 employees logging a total of 142,319 volunteer hours.
41	Maybank Group Global CR Day 2023	N/A	Solar panels 2,000 mangrove trees 500kg of waste collected	84,783	Beneficiaries	As part of the year-long efforts of Cahaya Kasih, Maybankers volunteered across various initiatives in 2023 to create positive impacts on the environment and communities, with a focus on enhancing livelihoods and promoting sustainable development under the theme "Adapt. Change. Thrive." A total of 96 initiatives were undertaken, including the installation of solar panels in 70 Orang Asli households in Tapah, Perak, and Raub, Pahang by employees from Group Insurance & Takaful, providing renewable energy to these communities. Additionally, 550 Maybankers from Pahang, Kelantan, and Terengganu planted 2,000 mangrove trees at Pusat Informasi Fireflies in Cherating, Pahang, to mitigate climate change and support the mangrove ecosystem. In Singapore, 1,147 Maybankers participated in a beach cleanup at Pasir Ris Park and Beach, collecting 500kg of waste, including marine trash and microplastics. Overall, 17,420 Maybankers contributed 84,783 volunteer hours, positively impacting 17,000 lives worldwide.

Shows an increase monetarily or the number of beneficiaries from 2022 report.

Shows a decrease monetarily or the number of beneficiaries from 2022 report

1. The numerical value for total cash and in-kind giving was calculated based on individual monetary mentions in the Annual and Sustainability report.

2. The information above is derived from Malayan Banking Berhad’s 2023 Annual and Sustainability Report. Email correspondence was made between 12 June – 30 July 2024 to seek further clarification, however, no reply was received.

This independent report is produced without sponsorship from any organisation. The objective of the Bursa Top 20 is to promote philanthropy and encourage charitable giving among for-profit organisations.

Highlights From Malayan Banking Berhad's Giving

Focus Areas of Malayan Banking Berhad

Beneficiaries of Malayan Banking Berhad

In FY2023, Malayan Banking Berhad (Maybank) invested a total of RM42.4 million in community initiatives, up from RM37.80 million in the previous year. The group’s primary focus areas for charitable contributions remained on Education and Health, consistent with the previous year. However, Maybank also expanded its focus to include contributions towards Sports and Welfare as well in FY2023. A significant 39.5% of their contributions were allocated to Education, supporting various training programmes, including their flagship initiatives such as the Reach Independence & Sustainable Entrepreneurship (R.I.S.E Programme), eMpowering Youths Across ASEAN, Maybank Women Eco-Weavers, and the Cashville Kidz Programme. The majority of Maybank’s beneficiaries were the Community and Youth, driven largely by their financial literacy programmes. Additionally, employee volunteer hours saw a substantial increase, rising from 14,709.25 hours in FY2022 to 227,102 hours, largely due to their employee volunteerism programme, Cahaya Kasih.