Talent & Human Resource Operations, Associate

Talent Engagement
● Initiating, planning and executing talent engagement initiatives eg. professional development sessions, social events to increase staff engagement and provide opportunities for upskilling.
● Craft policies, plan and execute compliance and policy trainings for staff.
● Work with Talent & Operations Manager to assess learning, development, wellbeing and other talent engagement needs for the organization, plan out and execute talent initiatives for the year.
● Conducting focus groups or needs assessment for Staff to understand the needs of talent.
● Conduit between staff members and management; highlighting key issues from staff members and working with the Talent & Operations Manager to resolve issues.
● Liaise with external vendors/stakeholders for HR/talent partnership opportunities that will benefit staff members.
● Support the team in planning and executing TFM’s Learning & Development framework and other talent development initiatives.

Recruitment
● Own the end-to-end hiring process for both interns and full-time roles (with the exception of final stage assessments) through coordination of Job Description preparation, posting of vacancies on job portals, headhunting, cultivating, screening and coordinating assessment centres and interview logistics. Liaise with hiring managers to coordinate the recruitment and selection process.
● Support with the continuous enhancement and improvement of recruitment and selection processes, including the migration of recruitment processes onto a new recruitment platform.
● Conduct reference checks and prepare contract offers and conduct contract walkthroughs for new hires.
● Onboard new hires by providing information packs, conducting onboarding sessions, setting up IT accounts and access rights to organizational platforms and other tasks adjacent to onboarding needs.

Human Resource Operations
● Ensure proper documentation and safekeeping of HR documentation (e.g. correspondences, maintaining personnel records, updating talent movements for payroll purposes, other miscellaneous documents and file maintenance).
● Updating Employee Handbook and onboarding materials to ensure accuracy and clarity.
● Coordinate planning and execution of organisation-wide events such as the quarterly Org-wide strategy and culture days and annual staff retreats.
● Liaise with insurance providers to resolve insurance claims related issues and ensure effective utilization of plans and positive employee relations.
● Support Office Manager in refurbishing and enhancing the physical environment, to increase productivity of staff in the office.
● Any other reasonable talent operations, talent and culture duties as assigned.

Other Functional Projects
● Conduct research and analysis work for tools, strategies and policies to digitalise internal operations, such as accounting system migration, adoption of Human Resource Information System “HRIS” and support the implementation of these transitions.
● Lead talent projects in accordance to annual priorities and long-term talent strategy in areas such as Diversity, Equity & Inclusion, Mental Health & Wellbeing and other talent-related initiatives to increase engagement and overall organisational health.