Job Title
Communications Manager
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Description
The ideal candidate will play a critical role in shaping the way key audiences perceive the Institute and guide effective communication of the Institute's messages to its key audiences.
You will drive brand awareness by being involved in all stages of the communications process from concept to message development to result-oriented evaluation. You will also oversee the timeline and deliverables of research projects.
Responsibilities
Policy Communications, Content Strategy and Management
- Develop and execute an overall communications strategy for the Institute, including brand positioning
- Work with various research project teams on strategic content and messaging for public outreach which may include social media content strategy, media strategy, and knowledge events
- Work with research project teams to oversee the publication production process e.g., sourcing for editors, translators, printers, designers etc.
Project Coordination
- Internal project governance
- Monitoring project deliverables
External Stakeholder Management
- Oversee a centralised database of KRI’s external stakeholders.
Public Relations
- Establish and maintain strong relationships with the media and other relevant external stakeholders and make media pitches.
Event Management
- Organise and coordinate internal and external knowledge events or other external engagements.
- Also includes public outreach programmes/events about the Institute.
Digital Marketing
- Strategise and manage the Institute’s online presence via its website, various social media platforms, and an online newsletter in creative and inspiring ways that resonate with various audiences to increase public outreach.
- Oversee website content and design to ensure effective delivery of research content.
Monitoring and Reporting
- Monitoring and reporting of KRI’s media appearances, web and media analytics meaningfully, and engagements with external stakeholders.
Crisis Management
- Work together with the Chief Operating Officer to advise Management on a recommended plan of action.
Requirements
- Bachelor's degree or equivalent experience in Communications, Journalism, Development Economics, International Relations, Political Science, or other relevant fields.
- 7 years or more experience in communications operations, public relations, and/or marketing.
- Excellent written and verbal communication skills in both English and Bahasa Malaysia.
- Ability to simplify complex research content into more digestible communications content and products for the public.
Demonstrable track record of progressively senior communications or media relations experience
Preferred Skills
- Experienced or motivated to work in a non-profit public policy research organisation that focuses on nation-building and policy issues.
- Experience in organising knowledge or corporate events (virtual/physical/hybrid).
- Experience with Adobe Creative Suite, Hootsuite for social media analytics and Mailchimp for event management or other relevant tools or software related to the job description.
- Experience posting and formatting content using a Content Management System (CMS).
- Outstanding organization and time-management skills—the ability to multi-task and prioritise workload with acute attention to detail.
- Proactive in identifying opportunities and finding solutions.
- Experience effectively working with multiple teams.
Job Category
Qualification
Vacancy type
Working Arrangements
Hybrid (Office-WFH)