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How Malaysia's Biggest Public Companies Give Back To Society?

RHB Bank Berhad

As a multinational regional service provider, RHB firmly established its presence through its wide range of products and unique value propositions extending to 8 other countries in the ASEAN region, with the support of more than 14,000 employees.

RHB developed a 5-Year (2022-2026) Sustainability Strategy and Roadmap with the purpose of being a sustainably responsible financial services provider by promoting sustainable and inclusive growth and nurturing customers, employees and communities, while also upholding good governance to create value. 

The Group’s Sustainability Framework comprises of 3 key pillars; Sustainable & Responsible Financial Services, Embedding Good Practices, and Enriching & Empowering. One of their sustainability aspirations include empowering more than 2 million people across ASEAN by 2026. 

Fiscal Year-End: 31 December 2021


Proportion of in-kind giving is not visualized in the chart above.

During FY2021, RHB reported a net profit of RM2.62 billion which is 28.8% higher than the previous financial year.

The Group had a total dividend payout of RM1.65 billion equivalent to a payout ratio of 62.9%.

Total cash contributions made by RHB Bank Berhad during FY2021, was RM9.15 million through community investments. Contributions made through Staff Donation programme is not considered as a cash giving by the Group.

Total in-kind contributions made by the Bank has been accounted for in the reported RM9.15 million of community investment. 

No employee volunteer hours were detailed by RHB Bank Berhad in their annual and sustainability report.

RHB Bank Berhad:
Cash, In-Kind and Employee Volunteer Hours

No.ContributionCash GivingIn-kind GivingEmployee Volunteer HoursBeneficiaries
1Community investment
The total community investments for RHB Bank Berhad is RM9.1M as stated in the report. It is assumed that all related community giving is cash giving and included in the stated amount.
RM9.15MN/AN/A20,000 individuals and charitable organisationsRHB invested RM9,151,174 million in the community benefiting more than 20,000 individuals and charitable organisations mostly in Malaysia, as well as Singapore, Cambodia, Laos and Brunei. From the RM9.1 million, RM7,742,991 were charitable donations while another RM1,218,929 was made through community investments, excluding operations and branding costs. Moreover, 30.7% from the contribution was made towards Community Well-being including COVID-19 relief while the remaining 69.3% was contributed towards Education and the Nurturing Future Generations pillar.
2RHB Humanitarian FundRM0.37MN/AN/A178 RHB staffThrough the RHB Humanitarian Fund, RHBians pooled together RM379,921, with a total of more than RM213,000 disbursed to 178 affected staff and their family members that were impacted by COVID-19 and the flood.
3RHB Natural Disaster FundN/ARM0.77MN/ARHB staffThe Group has allocated RM800,000 for a Natural Disaster Fund to assist all RHBians, including overseas staff, who were impacted by the pandemic and natural disasters. As at 31 December 2021, a total of RM 774,058 was utilised, of which RM604,000 was provided for COVID-19 assistance and RM170,058 for flood assistance.
4RHB Emergency and Disaster ReliefRM0.2MN/AN/A790 familiesRHB contributed RM200,000 in 2021 and pledged RM1 million, helping 790 families who were affected by the floods nationwide.The contributions included the provision of basic necessities such as dried food items, toiletries, rice cookers, pillows and blankets.
5RHB Emergency and Disaster ReliefRM0.1MN/AN/AMotorist flood victimsRHB Insurance pledged to donate RM100,000 towards a CSR flood relief fund set up by Persatuan Insuran Am Malaysia (“PIAM”) to help cover the losses suffered by motorists flood victims in December 2021.
6RHB's COVID-19 relief fundN/A4 ICU ventilators worth RM0.44MN/AHospital Selayang and Hospital AmpangThe Group donated RM440,000 for 4 units of ICU ventilators for Hospital Selayang and Hospital Ampang to assist in the nation's pandemic response.
7RHB's COVID-19 relief fundN/ABasic necessities and cash worth RM0.2MN/A666 familiesBasic necessities and cash worth RM200,000 were provided by RHB to 666 families who were financially impacted by the pandemic.
8RHB's COVID-19 relief fundN/A140 packed meals worth RM0.06MN/A1,960 frontlinersRHB provided 140 packed meals to 1,960 healthcare frontliners and volunteers, amounting to RM62,000, at two vaccination centres in Selangor for 14 days
9RHB's COVID-19 relief fundN/AMedical supplies worth USD1kN/ACambodia's Ministry of HealthThe Group donated USD1,000 to Cambodia’s Ministry of Health to provide medical supplies, in a joint effort with the Malaysian Business Chamber of Cambodia (“MBCC”) and Khmer Times, as well as 22 other Malaysian entities.
10RHB's COVID-19 relief fundUSD1kN/AN/ABeneficiariesIn support of the 'Fundraising Campaign for Lao Against COVID-19’, USD1,000 was contributed by RHB towards this initiative.
11RHB's COVID-19 relief fundN/A100 hand sanitisers, 100 boxes of masks and packed food worth BND1,6003 isolation centres in Tutong districtRHB distributed 100 bottles of hand sanitisers and 100 boxes of masks, along with packed food and drinks worth BND1,600 to 3 isolation centres in the Tutong district in Brunei.
12RHB-UKM Endowment FundN/ARM7.74M in research as of June 2021N/AUniversity Kebangsaan MalaysiaRHB supported research on human capital development, in partnership with a local public university, Universiti Kebangsaan Malaysia, by cultivating knowledge in digital technology, particularly in banking and finance. Total funds of RM7.74 million, as of June 2021 were contributed through the RHB-UKM Endowment Fund.
13RHB X-Cel Academic Excellence programmeN/AProgramme investment worth RM1.1MN/A6,000 beneficiariesRHB contributed approximately RM6.1 million since 2020 under their Nurturing Future Generations Pillar for the benefit of the B40 community. Approximately RM1.1 million was made through the RHB X-Cel Academic Excellence programme and RHB X-Cel Star Scholarship programme benefiting over 6,000 individuals.
14CERDIK programmeN/A3,600 laptops and 111 SIM cards worth RM5MN/A3,600 studentsRHB contributed approximately RM6.1 million since 2020 under their Nurturing Future Generations Pillar for the benefit of the B40 community. RM5 million from the contribution was distributed for the CERDIK programme in which 3,600 laptops were contributed to B40 students to support their online lessons and e-learnings during the pandemic. The Group also provided 111 SIM cards to students across 33 schools nationwide.
15Money Ma$ter Programme ("MMP")N/AFinancial education seriesN/A1,075 studentsThrough the Money Ma$ter Programme ("MMP"), RHB reached out to 1,075 students in 2021 by launching a six-episode online financial education series, which recorded more than 112,000 total engagements.
16goWave by RHBN/AFinancial literacy contentN/A200,000 young adultsIn June 2021, RHB launched 'goWave by RHB', a financial literacy website developed by the bank to support the National Bank of Cambodia’s agenda to increase financial literacy and inclusion. This content platform aims to increase the financial literacy of Cambodian young adults through useful bite-sized articles, video capsules and financial tools spread across the digital space.To date, goWave attracted more than 200,000 young adults to its goWave Facebook page to discover financial knowledge in a fun and engaging platform.
17Virtual Ride cycling eventRM0.2MN/AN/AB40 familiesIn 2021, RHB’s first-ever Virtual Ride cycling event was organised. RHB pledged RM1 for every kilometre cycled, capped at 100 km per cyclist. A total of 2,000 cyclists participated and cycled 120,000 km.RHB donated RM100,000 towards providing financial aid to B40 families impacted by the pandemic. Additionally, the RHB Foundation (“RHBF”) contributed RM100,000 to the cause.
18RHB Touch Hearts 360N/ADonated cash or items by employeesN/A1,648 familiesRHB Touch Hearts is a group-wide initiative that brings together more than 14,000 RHB employees from Malaysia, Singapore, Indonesia, Thailand, Cambodia, Laos, and Brunei to assist underserved communities. In 2021, this initiative impacted 1,648 families, including approximately 20,000 individuals across Malaysia, Cambodia, and Brunei.
19Festive CheerRM0.21MN/AN/A2,000 individuals from 192 families and 29 charity homesRHBians in Malaysia, Cambodia and Brunei implemented various programmes during the festive season to help the underprivileged and marginalised communities.These programmes have contributed more than RM212,000, impacting over 2,000 individuals and benefiting 192 families and 29 charity homes across Malaysia and Cambodia.
20Supporting Humanitarian EffortsUSD3.2kN/AN/A34 orphans and 20 Down Syndrome childrenRHB Brunei donated USD1,979.32 to 34 orphans in the Masjid Madang Community and USD1,275.05 to 20 Down Syndrome children from the ABLE Association. The donations were meant to support the children’s education and daily essential needs.
21Supporting Humanitarian EffortsUSD0.8KN/AN/ACambodian Red CrossIn conjunction with the 158th anniversary of the World Red Cross and Red Crescent Day in May 2021, branches of RHB Cambodia in Siem Reap and Battambang donated USD500 and USD300, respectively, to the Cambodian Red Cross in support of their humanitarian activities.
22"Who Wants to be A Money Master" seriesN/A6 episode video seriesN/A112,963 engagedRHB launched a six-episode video series called ‘Who Wants to be A Money Master’, which included competitions and guidance on banking services, online banking, good and bad debts, the time value of money, investments and how to avoid being scammed. This educational series successfully recorded a total engagement of 112,963 as at December 2021.
23RHB Financial Literacy ProgrammeN/AFinancial literacy programmeN/A34 studentsThe initiative, held virtually for the underserved youths at the Family Service Centre and physically for the group with special needs in October, benefited 34 students with the promotion of financial education.


  1. The total community investments for RHB Bank Berhad is RM9.1M as stated in the report. It is assumed that all related community giving is cash giving and included in the stated amount.
  2. The information above is derived from RHB Bank Berhad’s 2021 Annual and Sustainability Report. Email correspondence was made between between 8 July – 3 August 2022 to seek further clarification, however no reply was received.

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